Europe's Voice of Tourism

Academy Webinar on Hotel Reputation

Hotel Online Reputation Management: Enhancing Guest Satisfaction and Revenue

April 9, 2024 – 6:00 p.m. CET

In today’s digitally connected world, the online reputation of hotels plays a pivotal role in attracting guests and driving revenue. Skal Europe Academy, in collaboration with Nivula, is proud to present an exclusive webinar on Hotel Online Reputation Management. Led by esteemed Director Tito Livio Mongelli and featuring key speaker Sabrina Calvagno from Nivula, this event promises to unravel the intricacies of managing and improving hotel reputations in the digital sphere.

The webinar will address crucial questions such as:

  • The Importance of Review Ratings: Delve into the significance of review ratings and their impact on guest perception and booking decisions.
  • Quantifying the Value of Review Improvements: Explore the tangible benefits of even a slight improvement in review ratings, including its correlation with increased revenue.
  • Expectations of Revenue Growth: Gain insights into the potential revenue growth achievable by enhancing your hotel’s online reputation through effective management strategies.
  • Essential Elements for Improving Reviews and Revenue: Uncover the essential components required to effectively enhance both guest reviews and hotel revenue.

Attendees will also have the opportunity to discover REPUTATION, Nivula’s innovative hotel online reputation management system. Through real-life examples drawn from participating hotels, attendees will witness firsthand the transformative power of leveraging online reputation management tools.

The session will conclude with an interactive Questions and Answers segment, allowing participants to seek clarification on any aspects discussed during the webinar.

As a special offering, the first hotels to register for the webinar can avail themselves of a FREE TRIAL of Nivula’s Reputation software. Simply email with the subject line “FREE TRIAL FOR PARTICIPANTS TO SKAL EUROPE ACADEMY” and provide your email address, a Google e-mail account, and the link to your TripAdvisor page. Nivula will offer complimentary services including the upload of your reviews from previous years, identification of strengths and weaknesses based on guest feedback, and a one-month free trial of the Reputation software.

Don’t miss this opportunity to gain valuable insights into enhancing your hotel’s online reputation and driving revenue growth. Register now to secure your place at this transformative webinar.